Blunt decision rule
Start here
Run one real basket and one failure scenario. Record the complete price, the contract, the support owner, and a sample export. A high score cannot rescue an unresolved contract or data-exit risk.
Workflow demonstration
- Create, change, discount, suspend, and refund a realistic order
- Receive or adjust inventory
- Use the required modifiers or variants
- Route production or pickup correctly
- Complete end-of-day close and reporting
Payment and contract
- All processing rates documented
- Monthly and annual fees documented
- Hardware ownership documented
- Term, renewal, and cancellation documented
- Chargeback and deposit support explained
Resilience and support
- Offline limits demonstrated
- Dead-reader or printer replacement explained
- Support hours match operating hours
- Escalation path documented
- Status page and outage communication identified
Data and implementation
- Sample export supplied
- Migration fields mapped
- Training scope documented
- Launch support and timing documented
- Accounting and ecommerce integrations demonstrated
Official starting points
Sources to confirm before buying
Features, terms, support, and compatibility can change. These links are starting points; the written quote and agreement control the actual purchase.